This privacy notice for “General Industrial Controls Pvt. Ltd” (“GIC,” “GIC India,” “we,” “us,” or “our”) describes how and why we collect, store, use, and/or share (“process”) your information when you interact with or purchase our products (“Products”).

Reading this privacy notice will help you understand your privacy rights and choices. Your acceptance of this policy allows us to provide you with the best possible experience with our Products.

• What personal information do we collect?
  We collect information you provide when you register, inquire, or purchase our Products. This includes:
  • Name 
  • Email address 
  • Phone number 
  • Postal address, city, and state 
  • Any other information you voluntarily provide 

   

• Do we process sensitive personal information?
  No, we do not process sensitive personal information. 
• Do we collect information from third parties?
  We may collect information from authorized partners, distributors, or publicly available sources to better serve you and provide our Products. 
• How do we process your information?
  Your information is processed to:
  • Deliver and manage your Products
     
  • Communicate with you regarding orders, support, or updates 
  • Prevent fraud and ensure secure transactions 
  • Comply with legal obligations 

   

• When and with whom do we share personal information?
  We may share your data with:
  • We may use your contact information to send updates about our products, services, offers, and news. 
  • By providing your consent, you agree to receive such communications. 
  • You can withdraw your consent or unsubscribe at any time by following the instructions in our emails or contacting us directly. 

   

Your rights
Depending on your location, you can access, update, or request deletion of your personal data. You can also withdraw your consent for its use, subject to legal obligations.

1. WHAT INFORMATION DO WE COLLECT?
   
2. HOW DO WE PROCESS YOUR INFORMATION?
   
3. DO YOU CONSENT TO RECEIVE MARKETING AND PROMOTIONAL EMAILS FROM US?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
   
5. HOW LONG DO WE KEEP YOUR INFORMATION?
   
6. DO WE COLLECT INFORMATION FROM MINORS?
   
7. WHAT ARE YOUR PRIVACY RIGHTS?
   
8. DO WE MAKE UPDATES TO THIS NOTICE?
   
9. HOW CAN YOU CONTACT US?
10. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

We collect the following information when you interact with our Products:

• Name

• Email address

• Phone number

• Postal address, city, and state

• Billing/shipping information

• Product preferences, inquiries, or order details

We may also collect information automatically, such as your IP address or browser type, to help ensure the security of our Products and for analytics purposes.

Your information is used to:

• Deliver and manage Products you purchase

• Communicate order updates or product-related information

• Provide customer support and troubleshoot issues

• Prevent fraud and secure transactions

Comply with legal obligations

By providing your consent, you agree that we may contact you with information about our products, services, offers, and news.

You can withdraw your consent at any time by following the unsubscribe instructions in our emails or contacting us directly.

We may use cookies and similar technologies to:

• Maintain security and performance

• Improve your browsing and product ordering experience

• Collect anonymized analytics data

We retain your personal data as long as necessary to provide the Products, fulfill legal obligations, and resolve disputes. Once no longer required, we securely delete or anonymize the information.

We do not knowingly collect information from children under 18. If you believe we have collected such data, please contact info@gicindia.com.

Depending on your jurisdiction, you may:

• Access, review, or update your personal information
  
• Request deletion of your personal data
  
• Do you consent to receive marketing and promotional emails from us?
• Exercise other rights under applicable laws

We may update this privacy notice from time to time to comply with legal requirements or improve our Products. Any changes will be indicated by a revised date.

General Industrial Controls Pvt. Ltd
T – 107, MIDC Bhosari,
Pune – 411026,
Maharashtra, INDIA
Tel: +91 20 4623 2323
Email: info@gicindia.com

You may submit a data subject access request to review, update, or delete your personal information related to your Products. Requests will be processed in accordance with applicable law.