Location: Delhi
Experience Required: 4 to 6 years
Qualification: BE/Btech/(Electronics/Instru/telecommunication/Electrical)/MBA(Mktg)
Employment Type: Full Time

About the role

The Domestic Sales Engineer will be responsible for sales and business development activities in the assigned territory. The role involves maintaining strong customer relationships, generating new business opportunities, supporting technical discussions, and achieving sales targets through effective customer engagement and market development activities.

Key Responsibilities

Lead Generations

Identify the sources Direct/Website/India Mart/Exhibitions/Social sites/Advertisements/Tradeshows/Market research/Employees reference
Cold calling/Personal visits/Handling inward enquiries
Understanding requirement from the customer and qualifying the lead
If Lead qualifies, giving company presentation
Understand technical requirement and product requirement from the customer
Update the leads in CRM (Details like Name, address, bank details, payment term and credit terms)

Opportunity

Submitting sample if required
If Product is approved by customer, convert the lead to an opportunity & update in CRM
Take technical approval (Product Demo / Programming)
In case of approval move to RFQ
In case of loss of opportunity inform to respective stakeholders (Commercial – Management, Technical – R&D)

Payment Follow-up

Start taking payment follow-up based on payment terms in the PO

Market Intelligence & Customer Relationship

Gather data on available opportunities, competitive environment, competitor activities etc.
Keep an eye on the new development in the market which can have impact on the business
Maintain good relationships with the customers and handle customer complaints and resolve the issues at the earliest
Seek customer feedback regularly and ensure ongoing improvement in handling the customers effectively

Sales Activities

Preparing schedule of daily customer visits
Update appointment status in CRM and claim travel expenses in CRM
Attending quarterly review meeting

Competencies

Communication Skills
Strong understanding of electronic industry
Strong fundamentals in Sales Management
Strong Business & Commercial Acumen
Good understanding of technical and process aspect of products
Hands on Knowledge of ERP/CRM
MS Office

Domestic Sales Engineer